Many of our customers come to us through the direct recommendation of existing clients. So what do clients say about the service we provide? And how have we helped protect and strengthen their businesses?
Our long standing partnership with Atradius
"We have been working with CMR for more than 25 years and so when we say that they are experts in their field we are talking from experience. At Atradius we take pride in our own reputation as leading providers of credit insurance solutions and so it is very important to us that the people we work with can also deliver to a high standard. At CMR the team of dedicated professionals strive to give high-standard service, delivering peace of mind to their customers and guiding and supporting businesses to face the challenges of trading in today’s environment."
Stuart Ramsden, Country Manager, Atradius
“As an SME in the construction industry, we find trade credit insurance vital to protect our company against bad debt risk. We find that CMR make the whole process very easy. We have our own dedicated contact and consequently have built up a good working relationship; they understand us and our business. Consequently, being approachable and pro-active they make the whole experience pain-less!”
Jane Embury, Wrightstyle Limited
Case study 1: Collecting for our clients
Sunrise Medical are a leader in the design, manufacturing and marketing of innovative, high-quality mobility products and services, but they cannot always avoid the problems of collecting debts.
“Since 2009 CMR has recovered debts for us with impressive results. Whenever we get a problem customer we pass the debt to them and are confident CMR will get us our money. Chasing debt can be tiresome and difficult along with being extremely time consuming and costly – passing problem cases to CMR is an option we couldn’t do without.”
Sally Woodley, UK Credit Manager, Sunrise Medical Ltd
Case study 2: Paying out claims promptly
Blueprint Collections Ltd is a market leading designer and distributor of licensed stationery and bag collections, with customers comprising a wide range of discerning retailers and consumers.
Blueprint’s unrivalled strength in the marketplace is based on the best licenses, innovative products, great designs and the highest standards of quality and customer service.
“We have been credit insuring via CMR for several years now and could not recommend them highly enough. When it comes to paying out, the expert knowledge of the policy imparted to us by CMR has meant that we have never had a claim refused. There are no delays in settling, this being demonstrated recently when a claim arising from a struggling European customer was paid promptly, even though the customer is still trading.”
Natalie Fairbairn, Blueprint Collections Limited
Case study 3: Moving to CMR
Sweeney & Sherlock are a highly-respected shot blasting and powder coating business. With existing credit insurance in place, why did they switch to CMR?
“We had always used credit insurance but decided to switch to CMR - we find the service levels and systems they provide more customer focused and superior to our previous insurer. This was demonstrated when they settled a recent claim extremely promptly and efficiently.”
Anthony Sweeney, Director, Sweeney and Sherlock Limited